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Customs operationsCBPUnited StatesImports

Announcement of the Client Representative Technical Assistance Portal (CRTAP) Test

4 November 2026

In plain English

CBP announces a voluntary test of the Client Representative Technical Assistance Portal (CRTAP), a new case management system, inviting trade participants under stated criteria.

Read the official notice
Topic
Customs operations
Regulator
CBP
Published
4 November 2026
For
Imports
Where it applies
United States

From the notice

This document announces that U.S. Customs and Border Protection (CBP) will conduct a test regarding the Client Representative Technical Assistance Portal (CRTAP), a new case management system that is designed to provide a secure centralized location and standardized method for information capture, that may replace the submission of technical assistance requests by telephone or by email. This voluntary test will permit CBP to examine whether the CRTAP meets its intended use and function. This notice describes the test, invites trade members to participate, and sets forth participation criteria.

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