Terms and Conditions

1. Overview

These Terms and Conditions (“Terms”) govern your access to and use of Olivra™ (“Olivra,” “we,” “our,” or “us”) and all related software, content, and services (the “Services”).

By accessing or using Olivra.io, you agree to these Terms. If you do not agree, you may not use the Services.

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use Olivra.

By using the Services, you represent that you have the authority to bind yourself or your organization to these Terms.

3. Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current information
• Maintain the confidentiality of your credentials
• Accept responsibility for all activities under your account

We may suspend or terminate accounts that violate these Terms or pose security or operational risks.

4. Services and License

Olivra grants you a non-exclusive, non-transferable, limited license to use the Services in accordance with these Terms.

You may not:

• Reverse engineer, copy, or modify platform code
• Use the Services for unlawful or fraudulent activity
• Circumvent security features or access controls
• Use Olivra to build or enhance a competing product

5. User Content

You retain ownership of all data, documents, and materials you upload (“User Content”).

By submitting User Content, you grant Olivra a limited license to process, analyze, and display that content solely to operate, improve, and secure the Services. Olivra will not share, sell, or use your uploaded documents to train AI models or for any purpose other than providing the Services to your organization.

You are responsible for ensuring User Content complies with all applicable laws, trade regulations, and your organization's internal policies.

6. Compliance Use Disclaimer

Olivra automates aspects of trade compliance program management, including compliance program generation and validation, governance structure inference, regulatory scope analysis, role-based training module creation, attestation workflows, and regulatory monitoring.

Olivra does not provide legal advice. All outputs, generated documents, program sections, flags, and suggestions are informational only and must be reviewed by qualified legal or compliance counsel before being relied upon for regulatory filings, enforcement responses, or compliance decisions.

Use of Olivra does not create an attorney-client relationship and does not guarantee regulatory compliance. Users are solely responsible for all compliance decisions made in connection with or in reliance on the Services.

7. Payment and Billing

For paid plans:

• Subscriptions are billed according to the selected plan
• Prices are in U.S. dollars
• Subscriptions renew automatically unless canceled
• Non-payment may result in suspension or termination
• All fees are non-refundable except as required by law

Payments may be processed through third-party providers with their own privacy and security standards.

8. Intellectual Property

All platform code, features, content, and designs (excluding User Content) are owned by Olivra or its licensors.

You may not reproduce, distribute, modify, or derive works from Olivra's intellectual property without written permission.

9. Confidentiality

If you access non-public areas or receive proprietary information, you agree to:

• Maintain confidentiality
• Use such information only for authorized purposes

These obligations survive termination.

10. Data Protection

Olivra's handling of personal and organizational data is governed by the Olivra Privacy Policy, incorporated by reference.

By using the Services, you consent to data processing in accordance with that policy.

11. Service Availability and Updates

We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. Olivra may:

• Add, modify, or improve features
• Perform scheduled or emergency maintenance
• Retire or discontinue features that are obsolete or legally restricted

We will provide reasonable notice for material changes when possible.

12. Termination

You may stop using Olivra at any time.

We may suspend or terminate access if you:

• Violate these Terms
• Fail to pay subscription fees
• Pose security, legal, or operational risks

Upon termination, your right to use the Services ends immediately. Sections on confidentiality, intellectual property, disclaimers, and liability remain in effect.

13. Disclaimers

The Services are provided “as is” and “as available.”

Olivra makes no warranties — express or implied — regarding:

• Accuracy or completeness of outputs
• Fitness for a particular purpose
• Non-infringement
• Suitability of compliance suggestions for regulatory filings
• That use of the Services constitutes a complete or legally sufficient compliance program under any applicable regulation

All trade compliance outputs must be reviewed by qualified personnel before being relied upon for any regulatory or legal purpose.

14. Limitation of Liability

To the maximum extent permitted by law, Olivra is not liable for:

• Indirect or consequential damages
• Loss of profits, revenue, or data
• Errors arising from User Content
• Reliance on automated compliance outputs
• Third-party system failures or integrations

Total liability is limited to the amount you paid to Olivra in the preceding twelve (12) months.

15. Indemnification

You agree to indemnify and hold harmless Olivra, its employees, contractors, and affiliates from claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your breach of regulatory or legal obligations
• User Content submitted to the Services

16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any disputes must be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.

17. Changes to These Terms

We may update these Terms periodically.

Updates become effective upon posting. Continued use of the Services constitutes acceptance of revised Terms. Material changes will be communicated directly before taking effect.

18. Contact

For questions or concerns about these Terms, contact:

legal@olivra.io

Olivra — Legal Department
Miami, FL, United States