Terms and Conditions

1. Overview

These Terms and Conditions (“Terms”) govern your access to and use of Olivra™, operated by Olivra LLC (“Olivra,” “we,” “our,” or “us”), and all related software, content, and services (the “Services”).

By accessing or using Olivra.io, you agree to these Terms. If you do not agree, you may not use the Services.

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use Olivra.

By using the Services, you represent that you have the authority to bind yourself or your organization to these Terms.

3. Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current information
• Maintain the confidentiality of your credentials
• Accept responsibility for all activities under your account

We may suspend or terminate accounts that violate these Terms or pose security or operational risks.

4. Services and License

Olivra grants you a non-exclusive, non-transferable, limited license to use the Services in accordance with these Terms.

You may not:

• Reverse engineer, copy, or modify platform code
• Use the Services for unlawful or fraudulent activity
• Circumvent security features or access controls
• Use Olivra to build or enhance a competing product

5. User Content

You retain ownership of all data, documents, and materials you upload (“User Content”).

By submitting User Content, you grant Olivra a limited license to process, analyze, and display that content solely to operate, improve, and secure the Services. Olivra will not share, sell, or use your uploaded documents to train AI models or for any purpose other than providing the Services to your organization.

You are responsible for ensuring User Content complies with all applicable laws, trade regulations, and your organization's internal policies.

6. Compliance Use Disclaimer

Olivra automates aspects of trade compliance program management, including compliance program generation and validation, governance structure inference, regulatory scope analysis, role-based training module creation, attestation workflows, and regulatory monitoring.

Olivra does not provide legal advice. All outputs, generated documents, program sections, flags, and suggestions are informational only and must be reviewed by qualified personnel at your organization, and by legal counsel where appropriate, before being relied upon for regulatory filings, enforcement responses, or compliance decisions.

Duty estimates and antidumping and countervailing duty information in Olivra are informational only: Olivra is not a licensed customs broker, does not conduct customs business on your behalf, and final duties are determined by U.S. Customs and Border Protection.

Use of Olivra does not create an attorney-client relationship and does not guarantee regulatory compliance. Users are solely responsible for all compliance decisions made in connection with or in reliance on the Services.

7. Plans, Subscriptions and Billing

7.1 Plans and prices

Olivra is priced per compliance program: $400 per month, or $4,000 per year, in U.S. dollars. Current prices are published at olivra.io/pricing. Plans for five or more programs are agreed in writing, and where a written agreement differs from these Terms, the written agreement governs. Prices do not include taxes, which you are responsible for where they apply.

7.2 Your first 30 days

A new subscription starts with a 30-day introductory period, for a one-time charge of $1 at checkout. Unless you cancel before the introductory period ends, your subscription continues automatically on the plan you chose, and your payment method is charged the plan price on the day the introductory period ends.

7.3 Automatic renewal

Monthly plans renew every month and annual plans every year until canceled. By starting a subscription, you authorize Olivra, through our payment provider Stripe, to charge your payment method the plan price at the start of each billing period. Card details are entered on Stripe's checkout page and are never stored by Olivra.

7.4 Canceling

An owner or admin can cancel at any time in Company settings, under Billing, through Manage billing, or by emailing us. Cancellation takes effect at the end of the current billing period: you keep access until then, and you are not charged again. Canceling during your first 30 days means the plan price is never charged.

7.5 Refunds

Because you can cancel before the introductory period ends and before any renewal, payments already made are not refunded, and partial billing periods are not prorated, except where the law requires otherwise.

7.6 Contributing member pricing

While a limited number of contributing member places remain, a company may choose contributing member pricing at checkout instead of standard pricing. Contributing member pricing is optional: $1 for the first 30 days, then $250 per month or $2,500 per year for 24 months from the start of the subscription, while that subscription stays active and the contributing member marketing consent in section 7.7 stays in place. On the yearly option, the 24 months are two yearly terms at $2,500 each. It cannot be transferred. After 24 months, the subscription continues at the then-current standard price for the same billing interval (monthly or annual), and we will tell you at least 30 days before that change. A company that chooses standard pricing stays anonymous: we do not use its name, logo or words in our marketing.

7.7 Contributing member marketing

Contributing member pricing is given in exchange for your consent, given at checkout by ticking a box, that Olivra may show your company name and logo, and a testimonial you approve, on olivra.io, on LinkedIn and other Olivra channels, and in our sales presentations. You also agree to give a short, honest testimonial in your own words within your first 90 days. It does not need to be positive. We publish a testimonial only after you approve its exact words. You choose how a testimonial is credited: a person's name, title and photo, or only their title and company. We use a person's name or photo only with that person's own approval. Where we publish testimonials, we note nearby that some clients receive a discounted rate for sharing feedback. We do not publish case studies about you or other details of your business under this consent. An owner or admin can withdraw the consent at any time in Company settings, under Billing. When you withdraw, the contributing member rate ends at the end of your current billing period and your subscription continues at the standard price for the same billing interval (monthly or annual) from then, unless you cancel, and we remove your name, logo and testimonial from our marketing within 30 days. Materials already printed or shared before then may still exist, but we stop using them.

7.8 Price changes

We may change our prices. A change applies to an existing subscription only from its next billing period, and only after we have given you at least 30 days' notice.

7.9 Failed payments

If a payment fails, we or Stripe will retry it and let you know. If it remains unpaid, we may suspend access to the Services after notice until the balance is paid.

7.10 Fair use

Every plan includes a generous monthly allowance for conversations with Olive. Regulatory monitoring and urgent alerts are never limited. If your use goes far beyond typical use, we will contact you before anything changes.

8. Intellectual Property

All platform code, features, content, and designs (excluding User Content) are owned by Olivra or its licensors.

You may not reproduce, distribute, modify, or derive works from Olivra's intellectual property without written permission.

9. Confidentiality

If you access non-public areas or receive proprietary information, you agree to:

• Maintain confidentiality
• Use such information only for authorized purposes

These obligations survive termination.

10. Data Protection

Olivra's handling of personal and organizational data is governed by the Olivra Privacy Policy, incorporated by reference.

By using the Services, you consent to data processing in accordance with that policy.

11. Service Availability and Updates

We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. Olivra may:

• Add, modify, or improve features
• Perform scheduled or emergency maintenance
• Retire or discontinue features that are obsolete or legally restricted

We will provide reasonable notice for material changes when possible.

12. Termination

You may stop using Olivra at any time.

We may suspend or terminate access if you:

• Violate these Terms
• Fail to pay subscription fees
• Pose security, legal, or operational risks

Upon termination, your right to use the Services ends immediately. Sections on confidentiality, intellectual property, disclaimers, and liability remain in effect.

13. Disclaimers

The Services are provided “as is” and “as available.”

Olivra makes no warranties, express or implied, regarding:

• Accuracy or completeness of outputs
• Fitness for a particular purpose
• Non-infringement
• Suitability of compliance suggestions for regulatory filings
• That use of the Services constitutes a complete or legally sufficient compliance program under any applicable regulation

All trade compliance outputs must be reviewed by qualified personnel before being relied upon for any regulatory or legal purpose.

14. Limitation of Liability

To the maximum extent permitted by law, Olivra is not liable for:

• Indirect or consequential damages
• Loss of profits, revenue, or data
• Errors arising from User Content
• Reliance on automated compliance outputs
• Third-party system failures or integrations

Total liability is limited to the amount you paid to Olivra in the preceding twelve (12) months.

15. Indemnification

You agree to indemnify and hold harmless Olivra, its employees, contractors, and affiliates from claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your breach of regulatory or legal obligations
• User Content submitted to the Services

16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any disputes must be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.

17. Changes to These Terms

We may update these Terms periodically.

Updates become effective upon posting. Continued use of the Services constitutes acceptance of revised Terms. Material changes will be communicated directly before taking effect.

18. Contact

For questions or concerns about these Terms, contact:

legal@olivra.io

Olivra LLC, Legal
Miami, FL, United States